Ensuring effective communication is a fundamental component of providing high-quality care services.
Communication in Care
As a care worker, you will need to be aware of a range of different ways communication can take place. Individuals communicate through a range of different methods and these can be either verbal or non-verbal.
Examples of types of communication are:
- Body language
- Facial expressions
Our Communication in Care course teaches carers how to effectively communicate with patients and colleagues in a care setting. It looks at speaking with confidence and conviction, listening to difficult people, identifying your preferred listening style and much more.